Sayang Sutera

Our service is based on the Term and Conditions below :

PAYMENT

Payment can be made via :

Maybank account : 1122 0422 9064 (SHAHIDA BINTI HARUN)

1. Deposit the full payment to the account stated above.
2. Email your full name, delivery address, phone no, total payment made, item(s) code, transaction no, date and time to shahidaharun@yahoo.com or sms to +6 016 246 0016 or both.
3. Keep your transaction receipt until you received your item(s).
4. We may request the transaction receipt to be fax or email to us as evidence if there is any doubt.
5. Please check your item once received and inform us immediately if there is any defect on the item. We will check the item before ship it out to you.
6. Please check the item(s) availability with us before making any payment.

BOOKING

1. We do accept booking for 3 days with small fee of RM30 except for Sale Items.
2. Please check with us the availability of your desire booking item(s) before making payment for booking.
3. Please remit full payment after 3 days. Failure which we have the right to sell the booked item(s) without any notice.
4. Booking fee is not refundable. Please ensure your booking before placing one.
5. We will not entertain any booking request without payment.

RETURN POLICY

1. All item(s) purchased from SayangSutera.com is not returnable nor refundable.
2. If the mistakes comes from our part (defect, different ordered item or etc) we will replace or refund minus the shipping cost.
3. The defect item must be returned to us before we can replace or refund. We will not accept replace or refund request after 7 days of item received. Please check your item once received and inform us immediately if there any defect.
4. The customer should bear the shipping cost for the return item. We would advise you to use Poslaju or courier service to return the item to us.

COLOR

1. Color of the Sutera may differ on what on the picture than the actual due to picture taking technique, monitor resolution and etc.
2. You may email us to clarify the actual color.
3. Please only purchase if you agree with this terms and conditions.

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